The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Programme To Support Next Gen FM Leaders

The Futures apprenticeship programme
09 July 2019
 

HIT Training has joined forces with Sodexo’s corporate services business to launch a development programme to support and develop the next generation of FM leaders.

The new Futures programme has been created to offer a structured apprenticeship journey for qualifying existing employees and new recruits to complete either a customer service practitioner or customer service specialist apprenticeship.

Both apprenticeships are 18-month courses and include an IWFM accredited facilities services qualification, Level 2 certificate for practitioner apprentices and Level 3 certification for the customer service specialist cohort.

The aim of the programme is to provide employees with the right skills, capability and attitude to deliver facilities management focused on people and experiences, rather than buildings and services.

Each participant on the Futures programme will be employed in a permanent role with Sodexo with the programme comprising mainly on-the-job training, with around 20% of the learning completed off-site.

Kim Leahy, HR director, corporate services, Sodexo UK & Ireland said: “This new development programme is a really important part of our people strategy. On completion of the programme, the graduates will be able to build their career within Sodexo and using the skills acquired from the course will act as a customer service specialist within their team.  They will gather and analyse data and customer insight in order to drive innovation and deliver more strategic, employee-focused partnerships.

 “We acknowledge that to succeed we need to give people the right skills and attributes to deliver against our clients’ needs now and into the future.

“We are really looking forward to welcoming our first cohort of apprentices and see this new programme as a way we can kick-start a rewarding career at Sodexo.”

 

Public Service Pledge

As part of its Public Service Pledge Sodexo commits to engage 850 apprentices every year. The Futures programme is just one of many apprenticeship programmes within Sodexo.

Picture: The Futures apprenticeship programme has been created for current Sodexo employees and new recruits.

 

 

 

Article written by Brian Shillibeer | Published 09 July 2019

Share



Related Articles

Apprenticeships & Students Get Big Push

The Quality Alliance of regulatory bodies has unveiled its Quality Strategy for Apprenticeships; UCEM has launched a Level 3 FM Supervisor apprenticeship; and Sodexo will...

 Read Full Article
Sodexo Launches Apprenticeship Programme for Future Engineers

Sodexo has launched a technical apprenticeship programme to attract new engineering talent and develop a pool of skilled engineers and future managers. The first...

 Read Full Article
Sodexo Partners with Generation Success on Diversity Mentorship Programme

Sodexo is helping to empower 40 young people of diversity to achieve their career aspirations through a 14-month mentorship programme. Coinciding with Black History...

 Read Full Article
Dobson The Deal Maker Graduates And Celebrates

A University College Of Estate Management alumna has been recognised for making the highest number of transactions in Yorkshire and the North West in 2018. Michelle...

 Read Full Article
Step Up In Suffolk

Young people across Suffolk will get to benefit from a new scheme to help them learn hospitality skills thanks to a new partnership between Vertas, charity Inspire...

 Read Full Article
Sodexo Commits to Carbon Neutrality by 2025

Sodexo has raised its sustainability targets after cutting its carbon footprint by 34 per cent, ahead of schedule. Sodexo has laid out its net-zero roadmap after...

 Read Full Article
IWFM Impact Awards 2021 Winners Revealed

FM’s contribution was celebrated at the annual IWFM Impact Awards 2021 in-person, for the first time since 2019. Healthcare, wellbeing and sustainability...

 Read Full Article
Developing Your Facilities Management Skills Pipeline

Geoff Prudence explains how you can develop your FM skills pipeline in the heart of the city of London. Geoff is an instantly recognisable leader and Director in the...

 Read Full Article
UK’s First Store Detective Qualification Launches

Mitie has launched the UK’s first specialist store detective qualification, equivalent to an A-Level. The five mandatory modules include gathering evidence and...

 Read Full Article
Sodexo Hospital Team Wins Cleaning Award

The Sodexo cleaning team on one of the UK's busiest COVID wards has won an award from the Association of Healthcare Cleaning Professionals. The...

 Read Full Article