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WeMaintain Strikes Maintenance Deal With British Land

WeMaintain Strikes Maintenance Deal With British Land
02 August 2021

PropTech solution WeMaintain has struck a deal to provide maintenance solutions to the property developer, British Land. 

The 12-month contract is for the provision of lift and escalator maintenance solutions at two sites across London.

Under the terms of the deal, which began on 1st April 2021, WeMaintain will provide smart solutions to British Land properties at Ealing Broadway shopping centre and Appold Street, a commercial office space. 

WeMaintain will install its Internet of Things technology at the sites, which gives building owners and managers greater knowledge of the condition of their critical equipment and other assets in real-time. WeMaintain will install its IoT devices in 11 lifts and two escalators in Ealing Broadway, and nine lifts at Appold Street, over the coming months.

WeMaintain also recently won contracts with Workspace and Docklands Light Railway Network. 


Real-Time Data Solutions 


WeMaintain is aiming to be Europe's first billion-dollar PropTech company. 

Since its launch in Paris three years ago, WeMaintain counts WeWork, Allianz and BNP Paribas Real Estate amongst its clients.  Earlier this year WeMaintain secured 30 million Euros in Series B Funding and opened an office in Singapore. 

WeMaintain’s model sets it apart from other maintenance providers in that it gives engineers and those on the ground sophisticated IoT technology to support autonomous working, creating the best possible customer experience. Importantly, engineers are incentivised to deliver on agreed customer KPIs, with performance bonuses paid monthly. This makes sure the standard of maintenance remains high. This "pay-for-performance model" gives customers confidence that engineers working on their assets are striving toward the same goals and ensures engagement for the duration of the contract.


"We’re excited to be able to bring the highest standards of smart maintenance to these sites. Our IoT solution on these lifts and escalators will give British Land the means to better understand traffic flow at each site, how to invest in critical equipment and upgrades, and when faults or breakdowns are most likely to occur."

–Tom Harmsworth

UK Managing Director, WeMaintain


Commenting on the agreement, Tom Harmsworth, UK Managing Director of WeMaintain, said:

“We’re delighted to be working with a leading UK property company like British Land and are sure to make the experience of their occupants and tenants in Ealing Broadway and Appold Street as seamless as possible.

“We’re excited to be able to bring the highest standards of smart maintenance to these sites.

“Our IoT solution on these lifts and escalators will give British Land the means to better understand traffic flow at each site, how to invest in critical equipment and upgrades, and when faults or breakdowns are most likely to occur.

“We also look forward to making these sites not just more efficient but more sustainable, something both we and British Land have embedded into our business. Once our IoT sensors are installed, we’ll be able to give site managers at Ealing Broadway and Appold Street access to a wealth of high-quality real-time data not previously available to them. They will be able to know if there is a deterioration in critical equipment and react quickly to resolve any problems that might arise.”

David Hart, British Land Technical Services Manager at Appold Street, added: “WeMaintain offered a new innovative and dedicated service that was symbiotic with the way British Land is driving delivery to our tenants.  One of the most interesting elements is the IoT data that will permit improvements in lift operation, reducing our energy usage, compatible with the Zero Carbon target set by the business.”

Picture: a photograph of WeMaintain's founders: Benoit Dupont, Jade Francine and Tristan Foureur

Article written by Ella Tansley | Published 02 August 2021


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