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Saturday, 19 October

Office Auditing On The RISE

John Redfern, director in the property management team at Savills

Real estate advisor Savills has launched RISE as part of its property management division that sets out to provide a framework for continual improvement in the delivery of services to the office sector.

RISE will be independently audited to enable benchmarking of a portfolio. The initiative is said 'to engage with customers to build a sense of community and ensure the highest levels of customer experience via the continuously evolving management of buildings. RISE embraces and encourages innovation, while maintaining the best environmental, health and wellbeing standards'.

John Redfern, director in the property management team at Savills, said: “The world in which we work has changed significantly in the last 10 years as customers expect more from the spaces they occupy and opt for ever more flexible and service led offers. Landmark buildings are expected to set the standard for this evolving expectation of customer service and RISE gives guidance and support to landlords in order to achieve this.”

Dan Jaggar, director in the property management team at Savills, added: “Through the creation of a bespoke framework and audit, RISE will allow landlords to benefit from raised standards in the delivery of property management.”

The service has already been delivered in prime sites in London including; Cannon Place EC4, Moor House EC2, Lacon House WC1 and Kings Place N1.

Picture: John Redfern, director in the property management team at Savills.

Article written by Brian Shillibeer

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