The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Portico to Provide Guest Services at 22 Bishopsgate

Portico Wins 22 Bishopsgate Contract
22 Bishopsgate lobby
12 November 2020

Portico has been selected to provide resident and guest services at 22 Bishopsgate, the newly constructed vertical village in London.

The site is due to open and become operational in early 2021.

Following a tender process, Portico will provide a range of guest services and will be responsible for the management of the building’s lobby. They will look after guests using the building’s work, dining and event spaces.

Portico will also manage the Active Commuter Park (ACP), the biggest bike park in London, which offers over 1500 bike spaces as well as bike concierge and rentals. Other services provided include parking, maintenance, emergency kits, laundry and dry cleaning facilities, and locker management.

The company will also oversee entry to 22 Bishopsgate’s upper floors, via the building’s touchless and contactless entry system that uses opt-in facial recognition technology and QR codes, in addition to traditional passes.


London’s First Vertical Village


22 Bishopsgate is London’s first vertical village, created to be a truly active property with a focus on health and wellbeing, technology at its heart, and an ethos that prioritises community, sustainability and CSR. 

It will provide more than one million square feet of office space as well as more than 150,000 square feet of amenity and community space.

Amanda Baber, Director of Business Development at Portico commented: “We are thrilled to be working with the team at 22 Bishopsgate. It’s testament to our team’s ability to understand the ambitions for 22 Bishopsgate and create a solution which dovetails into the ethos and culture.”

Danny Lemon, Head of 22 Bishopsgate, added: “Customer service and experience are at the heart of everything we are aiming to achieve at 22 Bishopsgate. Our goal from the outset was to create the place we’d want to work and Portico’s team were very impressive in being able to demonstrate their knowledge and enthusiasm to support that ambition. We’re excited to have them as part of our community and helping to deliver our vision for 22 Bishopsgate.” 

Main Picture: a photograph of 22 Bishopsgate​. Image credit: Ronuh2, under the linked licence

Secondary Picture: a photograph of the lobby of 22 Bishopsgate

Article written by Ella Tansley | Published 12 November 2020


Related Articles

No Reception Desk for Accountancy Firm – Outsourcing Call Handling

Jo Giles, Head of Facilities at Cooper Parry, explains how the removal of their formal reception desk and outsourcing their call handling has changed the dynamic of their...

 Read Full Article
Corporate Receptionist of the Year – 2020’s Winner Named

Diana Riaubiene of ISS has been named as 2020's Corporate Receptionist of the Year. Riaubiene works for ISS at their contract with a financial institution, and she...

 Read Full Article
22 Bishopsgate Complete

Europe’s first vertical village, 22 Bishopsgate, has reached completion. Powered 100 per cent by renewable energy, 22 Bishopsgate is designed to put people first...

 Read Full Article
Celebrating International Receptionists’ Day 2020

Today is International Receptionists’ Day, and a chance to praise all front-of-house reception staff in every sector. National Receptionists' Day was first...

 Read Full Article
Corporate Receptionist of the Year – What Can 2020's Winner Expect?

We recently announced that entries for the Corporate Receptionist of the Year Award are open once again. Therefore there’s no better time to look back at...

 Read Full Article
Celebrating Front of House Excellence Within The Corporate World

Entries for the Corporate Receptionist of the Year Award 2020 are now open. This is the only award scheme that recognises and celebrates the exceptional front of house...

 Read Full Article
Climbing On The Bandwagon - Wellness Is Big Business

Wellbeing in small business initiatives are to be recognised with a new award as research from the ULI says that the wave of interest in wellbeing in the UK will...

 Read Full Article
Signing-in Book - Sneaky Peekers Check Who's Already There

If a traditional signing-in book is in use, 62 per cent of those visiting or working in an office check out who’s checked in before them. So says new research by...

 Read Full Article
Say Hello Or Wave Goodbye

40 per cent of office workers say a negative corporate welcome is damaging to the brand of the companies they work for. A new industry report has analysed how...

 Read Full Article
Showing a Clean Pair of Heels

The plight of a temp worker who was told she had to wear high heels for a reception area in London has caused a furore and led to a debate over what is reasonable to...

 Read Full Article