The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Reverse Mentoring - Connecting With Your Younger Self

PMP's Jamie Reynolds and Kelly Yardley.
19 July 2018
 

PMP Recruitment has been exploring the concept of reverse mentoring which pairs junior and senior team members.

There are approximately 1.8 billion millennials in the world and it is estimated that they will form 75% of the global workforce by 2030.

As a result, they are increasingly becoming the people companies need to influence, sell to and employ - so understanding them is key to future success of many businesses.

With this in mind, recruitment company PMP Recruitment has been exploring the concept of 'reverse mentoring' which pairs junior and senior team members with the objective to share best practice across different age groups.

Over the past 12 months, 20 senior members of staff have been paired with numerous junior employees across the PMP team, including MD Jamie Reynolds and Kelly Yardley, PMP’s  Senior Onsite Consultant at client Ocado. The pair meet every six to eight weeks for a three-hour session where Yardley will mentor Reynolds on a particular topic, whilst also gaining valuable insight about how the business is run.

The meetings have allowed them to discuss current challenges facing the business and explore potential solutions to problems such as internal platforms and social media.

 

Internal platforms

PMP currently operates on two separate management platforms, QEA and RPM, however Yardley highlighted that the former system was much more popular and beneficial to the company due to its functionality. Following this PMP rolled out a nationwide project to move all operations over to the QEA platform. In doing so the company will be able to improve efficiencies, operational functionality and client reporting.

 

Social Media

In addition, during a session about social media, it was discovered that each individual branch of PMP had set up its own Facebook page and staff managing those pages were publishing inconsistent messages and branding. Reynolds was able to take this feedback on-board and report back to the central marketing team, who are now spearheading the social media and ensuring consistency across the brands.

Reynolds said: “I have previously experienced reverse mentoring in the US and know the benefits it can bring to a business. The meetings with Kelly have not only helped my development but also further improved the way PMP operates. I believe it is important for us to open ourselves up to young people as it encourages creativity from both sides. Reverse mentoring has helped the senior team at PMP stay ahead and gain valuable insight into the next generation.”

Yardley said: “I have thoroughly enjoyed taking part in the reverse mentoring scheme. It gave me the opportunity to see how my input could help improve the business and impact the company. By mentoring Jamie I have been able to develop my own skills and I would thoroughly encourage others to take advantage of this great opportunity.”

Picture: Reverse mentoring - PMP's Jamie Reynolds and Kelly Yardley.

Article written by Cathryn Ellis | Published 19 July 2018

Share



Related Articles

Contractor Concerns for Skills Shortage in Hard FM

Rising costs and a shortage of skilled people are giving building services contractors sleepless nights, according to a new business survey. Members of the Building...

 Read Full Article
The British Antarctic Survey – Is this the Coolest Job in Facilities Management?

Most tend to think of facilities management as a job sector based in hospitals, large office buildings or universities – but some FMs work in the coldest and most...

 Read Full Article
Facebook Outage – Implications for IoT Devices

When Facebook, WhatsApp and Instagram went down unexpectedly, people and businesses were also unable to access their smart devices. The outage, which was due to...

 Read Full Article
Fuel and Labour Shortages – CBI Calls for COBR-Style Action 

As the UK experiences supply shortages from labour to CO2 to fuel distribution, the UK’s biggest business group is urging the government to empower...

 Read Full Article
The Staff Shortage Crisis – Recruiting and Retaining Cleaning Staff

Amidst national staff shortages in the UK, cleaners and domestic staff are some of the most in-demand. In the week of 23-29 August, there were a total of 1.66 million...

 Read Full Article
How FMs Can Inspire the Next Generation of Talent

As A-Level results are published, the FM sector has an opportunity to capture the interest of the next generation of young leaders. Elizabeth Smith, Head of People...

 Read Full Article
Savills Suspends Employee After Racist Tweet

Property agent Savills is investigating a tweet containing racist content by one of its commercial building managers, after England's loss at Wembley last...

 Read Full Article
Post-Furlough Anxiety – Reassuring FMs Returning to Work

Almost half (44 per cent) of furloughed FM professionals are anxious about their return to work, according to recruiter Randstad. A poll of almost 8,000 workers from...

 Read Full Article
Is the Use of AI in the Workplace Ethical?

A report by the Trades Union Congress says new protections are “urgently needed” to regulate the use of AI in workplaces. AI can be utilised by employers...

 Read Full Article
TikTok Lease Kaleidoscope, Helical Office in London

Viral video app TikTok has made a deal for expansive new offices in the City of London, resurfacing speculation that it will base its headquarters in the UK...

 Read Full Article