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Monday, 20 May

Signing-in Book - Sneaky Peekers Check Who's Already There

A signing-in system may be more secure than a traditional paper system

If a traditional signing-in book is in use, 62 per cent of those visiting or working in an office check out who’s checked in before them.

So says new research by Proxyclick which reveals that organisations are inadvertently compromising information that some might consider confidential.

Proxyclick (creator of a next generation visitor management iPad app), had the research conducted in  Europe and the US where the 62 per cent confessed to looking at the list on a paper visitor book.

Even the solutions intended to prevent this from happening, such as 'discreet sheets' or 'peel off systems' are imperfect and can be easily tampered with.

 

GDPR

“There is a myth that paper falls outside of GDPR, but that’s not the case,” said Gregory Blondeau, Founder and co-CEO of Proxyclick. “Any form of structured processing of personal data falls inside the scope of GDPR. GDPR is technologically neutral, which means that any kind of processing of personal data - either electronic or manual - in a structured and consistent manner has to comply.”

Blondeau continued: "Making paper logbooks GDPR-compliant is possible but it’s not easy. If the logbook is safely stored, if the data cannot be disclosed to third parties (other than receptionists), if it is destroyed in the shredder on a regular basis and if all other GDPR requirements are complied with, it may be argued that a logbook might indeed be GDPR compliant.”

Please note, the above are Blondeau's views and are not necessarily endorsed by ThisWeekinFM.

 

Personal data

Meanwhile the research reveals that a third of people feel uncomfortable about providing personal data during check-in – 35% of people are still nervous about the idea of signing in via fingerprint, facial recognition or voice recognition software – with the main reasons being a feeling that it’s unnecessary for the level of their visit (85%) and not wanting personal data being stored by the company they’re visiting (73%). This demonstrates that many visitors need to be reassured about how these new technologies are using and storing their data before they’ll feel comfortable using them, added Blondeau.

 

The research

Through the independent research firm OnePoll, Proxyclick surveyed 2,000 US and UK office workers in summer 2018 about their experiences in corporate lobbies. The research reveals that 40 per cent of office workers have experienced a negative corporate welcome when coming into a building. Over 70 per cent (71.48%) cited unfriendly receptionists, followed by over half (53.78%) naming a lacklustre welcome as top reasons for their bad experience.

Picture: A signing-in system may be more secure than a traditional paper system.

Article written by Cathryn Ellis

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