The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Tuesday, 10 December

Signing-in Book - Sneaky Peekers Check Who's Already There

A signing-in system may be more secure than a traditional paper system

If a traditional signing-in book is in use, 62 per cent of those visiting or working in an office check out who’s checked in before them.

So says new research by Proxyclick which reveals that organisations are inadvertently compromising information that some might consider confidential.

Proxyclick (creator of a next generation visitor management iPad app), had the research conducted in  Europe and the US where the 62 per cent confessed to looking at the list on a paper visitor book.

Even the solutions intended to prevent this from happening, such as 'discreet sheets' or 'peel off systems' are imperfect and can be easily tampered with.

 

GDPR

“There is a myth that paper falls outside of GDPR, but that’s not the case,” said Gregory Blondeau, Founder and co-CEO of Proxyclick. “Any form of structured processing of personal data falls inside the scope of GDPR. GDPR is technologically neutral, which means that any kind of processing of personal data - either electronic or manual - in a structured and consistent manner has to comply.”

Blondeau continued: "Making paper logbooks GDPR-compliant is possible but it’s not easy. If the logbook is safely stored, if the data cannot be disclosed to third parties (other than receptionists), if it is destroyed in the shredder on a regular basis and if all other GDPR requirements are complied with, it may be argued that a logbook might indeed be GDPR compliant.”

Please note, the above are Blondeau's views and are not necessarily endorsed by ThisWeekinFM.

 

Personal data

Meanwhile the research reveals that a third of people feel uncomfortable about providing personal data during check-in – 35% of people are still nervous about the idea of signing in via fingerprint, facial recognition or voice recognition software – with the main reasons being a feeling that it’s unnecessary for the level of their visit (85%) and not wanting personal data being stored by the company they’re visiting (73%). This demonstrates that many visitors need to be reassured about how these new technologies are using and storing their data before they’ll feel comfortable using them, added Blondeau.

 

The research

Through the independent research firm OnePoll, Proxyclick surveyed 2,000 US and UK office workers in summer 2018 about their experiences in corporate lobbies. The research reveals that 40 per cent of office workers have experienced a negative corporate welcome when coming into a building. Over 70 per cent (71.48%) cited unfriendly receptionists, followed by over half (53.78%) naming a lacklustre welcome as top reasons for their bad experience.

Picture: A signing-in system may be more secure than a traditional paper system.

Article written by Cathryn Ellis

Share



Related Articles

How To Kill Your Boss - The Most Googled Workplace Queries Revealed

Bullying, pregnancy and leaving their company are the most common topics UK workers search for when Googling questions about their boss - oh and how to kill them comes up...

 Read Full Article
Megatrends - Globalisation And Building Services

In the last of its series of four 'Megatrends' White Papers, BSRIA has explored how globalisation is affecting almost every aspect of life and business - and...

 Read Full Article
Unpaid Claims - Insurers Always Win

New research has revealed that companies who take their insurers to court or public arbitration over non-payment of a claim only win in around one in three cases. The...

 Read Full Article
Flexi Work - Booty: 'It's In The Eye Of The Beholder'

Tony Booty says companies should look around carefully and grab some data before embarking on flexible working office schemes. Booty is a director at Abintra which...

 Read Full Article
Rethinking Outsourcing - Local Government In Throes Of U-turn?

There is a declining appetite for outsourcing in local government according to research from the New Local Government Network which is calling for a rethink in...

 Read Full Article
Say Hello Or Wave Goodbye

40 per cent of office workers say a negative corporate welcome is damaging to the brand of the companies they work for. A new industry report has analysed how...

 Read Full Article
Institute of Public Finance - Improves Its Finances

The Chartered Institute of Public Finance and Accountancy (CIPFA) has rolled out mobile room booking and hot desking technology from V1, the global business automation...

 Read Full Article
Integrated All Areas - Access and Room Booking

NFS’ Rendezvous Workplace room and booking software now interfaces with the OnGuard access control system to ensure a more dynamic reception process for visitor and...

 Read Full Article
All I Want For Christmas

Jackie Furey explains the time for giving and sharing should also recognise the gift of time off during the festive period. In fact she recommends an unlimited leave...

 Read Full Article
SCaN - See, Check and Notify Training FREE

The See, Check and Notify free security training package empowers staff to help protect your organisation from a range of threats say NaCTSO and the Centre for the...

 Read Full Article