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Read Full ArticleSodexo has launched its concierge service, Circles, at two university campuses as part of its Residential Living programme.
Designed to give students a helping hand, the launch is timely following a new survey from Sodexo which reveals that students are finding it hard to adjust to life during the COVID-19 pandemic.
The launch also coincides with latest estimates that suggest 52 UK universities have had COVID cases so far since starting the new term. Gavin Williamson, Secretary of State for Education, told ministers that universities could move to online-only learning before term would usually end, to allow students self-isolating to join their families for the Christmas holidays.
This research, conducted in partnership with Youth Sight, polled 566 students both before (March) and during (June) the pandemic. The key highlights from the report include:
From this month, students at two Sodexo-managed university accommodation facilities at Northumbria University and Bath Court at Birmingham University will be able to access personal assistance services such as arranging travel bookings, downtime suggestions and shopping through a dedicated portal or over the phone 24/7. The service is free to students, with no commission or booking fees; members only pay for what they purchase.
Circles will support students returning to university, enhancing their experience by helping them to settle into university life by taking away the burden of everyday life admin tasks. The service will also provide an extra helping hand when their study workload increases or during stressful exam periods.
Jon Oxley, Assistant Director Estates and Facilities Services, Northumbria University said: “We are delighted to introduce Sodexo’s concierge offer at Northumbria University. Giving our students the opportunity to use this offer on such services such as travel arrangements, grocery shopping, arranging gifts for friends and family and additional cleaning services as and when they require, takes the Northumbria residential experience to a different level.
Picture: a photograph showing two students sitting in a communal area
Article written by Ella Tansley | Published 30 September 2020
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