The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Technology & AI - A Driver In Talent Retention

Paul Hughes of Innovise Software, a company that has a range of people management solutions.
13 February 2019 | Updated 15 February 2019
 

The rise of new automated processes has distinctly changed the way that talent acquisition, pre-employment screening, employee engagement and workforce management is done, writes Paul Hughes of Innovise.

Not only helping Human Resource Teams to work more efficiently, evolving technology has also had effect on the expectations of the workforce, which is challenging and changing the traditional working day model.

Thanks to technology that can monitor and manage dispersed workforces, people are no longer restrained to the traditional 9:00am-5:00pm, 5 day a week pattern. As a result, people now expect to be able to choose from a more agile, more flexible work schedule.

                

Agile working

Zero-hour contracts (for hourly paid or event paid workers) are not universally disliked and indeed are preferred by many.

Agile working is a lifestyle that increases in popularity and even the salaried workplace is responding with flexible working options, so they can remain competitive and deliver the preference of their workforce.

According to a report conducted by Randstad, 61% of workers interviewed now expect to choose agile working by 2019. It is pretty safe to say that thanks to the technology now employed by successful organisations, this expectation will be easily matched. The opportunity to tailor working hours – to mix and match to suit personal circumstances – will remain key to attracting, retaining and ensuring engagement with staff.

 

Staff retention

Finding the right staff and retaining them through good care and management is important when aiming to build a strong team. Today’s HR technology is helping this to happen. As we approach 2019, what can we expect in terms of technological advancement and the possible impact it will have for business, employees, and the workplace at large?

 

Artificial Intelligence

Although many fear the rise of the robots and the dissolving of traditional roles to technology, there is no avoiding the fact that in 2019 Artificial Intelligence (AI) and Intelligent Automation (IA) will continue to advance. Already a staple in many organisations, intelligent automation and artificial intelligence are playing their part in workflow and operational efficiency.

It is important to remember that any new technology of this type enables scalable processes, a more competitive experience and/or the opportunity to engage the brains, not the fingers of the workforce. When an experienced-judgement call is required, the task will fall squarely on the human manager or HR officer. Don’t fight the machines, leverage them.

 

Talent Analytics

The evolution of talent analytics will continue. Collecting and collating data that stretches far beyond staff retention and engagement rates, software solutions will enable management teams to make strategic decisions based on 100% accurate data. Workforce planning will become more sophisticated and process will become leaner due to a better understanding of resource performance.

Technology-led intelligence will help businesses to compare benchmarks and understand where they stand. If you are not currently making data-driven decisions, you need to. There are ready made tools you can plug in to your needs with very little effort or cost. The market place for candidates has changed and will continue to evolve.

If you want win the talent war, at least be able to analyse the data - don’t stand on the battle field, gun in hand but with your eyes closed.

 

Workforce Autonomy

Workforce autonomy and increased flexibility will continue to be a feature in the workplaces of 2019. Understanding that productivity for each employee may be maximised by the tweaking of different factors – hours worked, locations of the workplace, days of the week that they work etc – many organisations are already looking into how flexible they can be to generate the best performance from each person on their team. Technology designed to support lone workers, track performance, generate live data and enable fluid and flexible schedule changes are already creating a new workforce experience. We can only expect more of this as we move into next year.

 

Flex

Modern, millennial workers no longer wish for flexibility – they have come to expect it. This is the new normal. Investing in an infrastructure that caters to their needs, part of your return investment will be in the form of increased collaboration, better productivity and as a result, sticker customers. Giving businesses the ability to flourish as the ability to work with or manage people based anywhere in the world, and working on very different work schedules, the sky will be the limit for organisations looking to simply grow doing what they do now, and for those who want to expand into new markets, regions or time zones.

 

Tech as an enabler

Technology is the unstoppable force enabling the change. It will continue to have an impact on business and people. In times where people’s expectations are rapidly changing, knowing how to  attract the right people for your team is business critical. Business leaders have little choice but to adapt and evolve as they remain the link between talent and corporate profitability.

 

Resources

Sara Pollark

www.humanresourcestoday.com Revolutionary HR Technology what you can expect in 2019.

Randstand US:

https://www.prnewswire.com/news-releases/randstad-identifies-six-trends-that-will-impact-employers-in-2018-300566786.html​

www.peoplematters.IN:

https://www.peoplematters.in/article/lets-talk-talent/the-rise-of-the-augmented-workforce-what-does-it-mean-for-the-hr-organization-19350?utm_source=peoplematters&utm_medium=interstitial&utm_campaign=learnings-of-the-day

Picture: Paul Hughes works for Innovise Software, a company that has a range of people management solutions.

Article written by Paul Hughes | Published 13 February 2019

Share



Related Articles

Legal Highs - Making The Case For AI And Agility

89% of law firms are already utilising Artificial Intelligence or have imminent plans to do so; and 61% of firms have adopted an agile working policy; while 98% of legal...

 Read Full Article
Next-Step for Cleaning Robot Innovation

Avidbots and Maplesoft collaboration produces innovation to meet growing demand for autonomous commercial cleaning systems. Avidbots, one of the world’s leading...

 Read Full Article
Smart Buildings Enable Smarter Facilities Management

Shumon Choudhury, who has over 15 years of experience managing PRS & FM portfolios, writes about his experiences helping his clients to embrace smart...

 Read Full Article
UK's First Self-Driving Bus Launches

The UK’s first full-sized autonomous bus will take to the roads of Scotland for the first time. Stagecoach, in partnership with Fusion Processing, Alexander...

 Read Full Article
How Intelligent Automation and Data are Transforming Facilities Management

In post-pandemic recovery, should facilities managers turn to “data-driven leadership” to lead their teams to success? Michel Spruijt, Senior Vice...

 Read Full Article
Everything You Need to Know About AI in Healthcare

Artificial intelligence is changing medical practice and the healthcare industry. Technologies including machine learning and digitised data acquisition are allowing...

 Read Full Article
Changing Trends in Security Recruitment

A decline in zero-hours employee contracts in the security sector could indicate a wider changing trend in recruitment as a whole, says Chloe Jehu, People Services...

 Read Full Article
AI for Diversity, Inclusive Growth and ESG

Applying AI methodologies to improve diversity in business is just one of the themes explored in a new business guide to AI. Authored by AI thought-leader and advisor...

 Read Full Article
Facilio Raises $35m in Series B Financing

Facilio, the AI-driven property operations platform, has raised $35 million in Series B financing led by Dragoneer Investment Group, with participation from Brookfield...

 Read Full Article
Infraspeak Launches Intelligence for Maintenance Tour 2022

The IFM Tour 2022, organised by Infraspeak, includes events in the UK, Spain, Brazil and Portugal to discuss Maintenance 5.0 and the future of the FM sector. The tour...

 Read Full Article