Spotlight Interview | SafetyCulture

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• Spotlight Interview | SafetyCulture

09 September 2021

SafetyCulture is the operational heartbeat of working teams around the world. Its mobile-first operations platform, including iAuditor and EdApp, leverages the power of human observation to identify issues and opportunities for businesses to improve every day. 

Their flagship product, "iAuditor", can be used to provide visibility and insights to help raise safety and quality standards across an organisation. It enables facilities teams to collect consistent data, standardise operations, send reports, identify failed areas, and get problems resolved with easy-to-use checklist software.

SafetyCulture also offers "EdApp", the world's most loved learning platform, training teams large and small across the globe. The mobile-first microlearning platform drives simpler, smarter workplace training resulting in more engaged users and a continuous learning culture.

Watch the Spotlight Interview to Learn More…

Empowering Frontline Workers

The last eighteen months have undoubtedly shown the essential work completed by employees working on the frontline of key services, and SafetyCulture's products aim to empower these workers with mobile-first technology.

As Alexander Brooks-Sykes explains in the Spotlight Interview, over 80 per cent of employees globally are working on the frontline, and their job can be made easier by being able to capture and raise issues to the rest of their team. By using iAuditor, each issue reported has a traceable timeline that looks like a conversation, where team members can communicate and add photos. In turn, this real-time data helps management teams keep a clear record of all issues and take action.

Helping FMs to Achieve Their Service-Level Agreements

"One of the key focuses for our facilities management companies, especially the larger ones, is helping them adhere to specific SLAs and KPIs that they have in place with their customers. So we work really closely with them to make sure that the data that they are capturing allows them to see if they are actually hitting those."

–Alexander Brooks-Sykes

Sales Manager, SafetyCulture

SafetyCulture works with over 28,000 different organisations, including several large facilities management companies. Some of the central areas of focus for clients in the FM industry is around HVAC checks and health and safety compliance. This often links in with hitting key targets for their customers, as Alexander Brooks-Sykes explains:

"One of the key focuses for our facilities management companies, especially the larger ones, is helping them adhere to specific SLAs and KPIs that they have in place with their customers. So we work really closely with them to make sure that the data that they are capturing allows them to see if they are actually hitting those."

Additionally, EdApp's engaging and digestible courses means that FMs can make sure their teams are constantly being upskilled and essential training messages are reiterated, all at a time that suits them.

EdApp’s Learner App allows workers to easily complete lessons on the go, even offline, perfect for those working unsociable hours or remotely.

To learn more about Transformative Technology you can be using in your Facilities Management business, download SafetyCulture's eBook. 

Picture: a photograph of Alexander Brooks-Sykes

Article written by Ella Tansley | Published 09 September 2021

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