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Coal Bowled; Lightening Strike; Cable Cars; and Other Games Afoot

10 July 2017 | Updated 01 January 1970

Macro has been awarded a new five-year contract by Transport for London to manage the operations of the five year old Emirates Air Line - the cable car ride built in support of the East London Docklands regeneration project.

It connects local residents and visitors between the Greenwich Peninsula (near The O2) and the Royal Docks (near ExCeL London). Macro runs all the Line’s operations, providing front of house services, security and maintenance.


The British Coal Pension Funds

LaSalle Investment Management, which runs The British Coal Pension Funds' vast buildings portfolio has appointed Savills to perform property & asset management and facilities functions across  the 100 (11 million sq.ft (1 million sq.m estate which comprises shopping centres, retail parks, office parks, central London offices, industrial estates and PRS.

Rebecca Gates, head of asset management at LaSalle Investment Management, said:  “Our decision to appoint Savills as the property manager on one of our key long term client mandates was a natural extension to the work they already do for us across a number of PRS assets and reflects their proven track record in managing portfolios with complex properties that sit across asset classes and different sectors.”

Andrew Holden, director in the property management team at Savills, said: “The nationwide and mixed use nature of the portfolio plays to our regional strength and sector specialist approach across retail and business space assets.”


Premier Technical Services has bought Brooke Edgeley (Industrial Chimneys) - also known as BEST - a lightning protection and steeplejack company based in Manchester.

Paul Teasdale (pictured below) Group CEO said: “BEST is an established lightning protection and steeplejack business with a significant national presence. The acquisition provides us with significantly increased geographic coverage, scale in installation activities and additional capabilities with an attractive testing and inspection base.”

BEST has four office locations in Manchester, Kidderminster, Chelmsford and Wishaw, Scotland with 160 engineers and staff. It works with 2,200 customers clients including Balfour Beatty, Engie, Jaguar Landrover, Tesco, John Laing and Interserve.


DWP integrator

Sodexo has secured a contract with the Department of Work & Pensions to provide an integrated asset and estates management service. The contract is for an initial five years with a total turnover in excess of £60 million. It is said to be the largest contract of its type in the public sector.  

Sodexo, as the integrator, will be responsible for managing the service providers who are contracted by the DWP to provide facilities management services, security services, project and lease and landlord management, with the overall objective to encourage best practice and deliver on-going savings across the DWP estate.

Max Curzon-Hope, DWP Estates Target Operating Model Lead said: “Sodexo’s integrator scope will include over 20 services and will help the DWP to create an effective estate and workplaces through efficient management and having a single strategic overview from supplier performance, finance, business continuity, compliance and space planning to asset and health and safety management and helpdesk services."

The contract was awarded to Sodexo’s Government Services division and will commence immediately with an initial nine months’ transitional phase and then will become fully deployed on 1 April 2018.


Flybits connected

Bouygues and Flybits’ are to use context-aware computing and machine intelligence capabilities to deliver the workplace of the future for orporate offices, university campuses, hospitals and other built environments. Flybits will be the lead to allow Bouygues facilities management customers to customise the day-to-day experiences of their employees, visitors, students, patients and maintenance staff. Flybits will hold data such as organisational role or meeting room availability, with public data from third-party APIs, such as location or historical preferences. Bouygues Energies & Services will be able to deliver content and services relevant to each visitor’s needs and interests.

If an employee walks into a boardroom for a scheduled meeting, for example, relevant documents can appear on their smartphone and the room’s digital display. In this instance, leveraging location from beacons and employee permissions enables the enterprise to ensure that information remains confidential and secure. Alternatively, if a non-employee arrives on campus, a welcome message can be instantly provisioned and the appropriate employee can be notified that their guest has arrived. During Board Meetings, board members can receive relevant information based on access level, permissions and agenda. At university campuses, students, faculty members and even facilities management staff can each receive relevant and timely information when visiting the campus.  These interactions, customised based on a number of contextual data, enhance the visitor experience and increase workplace productivity.


New Middle-East Macro MD

Macro has appointed Mark Graham as the new Managing Director of its business in the Middle-East. Graham has been with Mace since 2004 and moved to the UAE in 2012.


ARL aboard

ARL Window Cleaning Services, part of the Incentive FM Group, has secured a one year deal with Mitchells & Butlers, one of the largest operators of restaurants, pubs and bars in the UK. Worth in the region of £70,000, it will see the company deliver a range of window cleaning services at 135 buildings. Under the terms of the contract, ARL will provide a range of indoor and outdoor window cleaning solutions on both ground and first floor levels. A key challenge of the contract is the varied estate which includes 200-year old buildings and modern spaces with large glass fronts. ARL has created a bespoke service based on the style of each building, where a team of five will provide weekly and quarterly scheduled services to ensure the facilities remain clean.


Pirbright brightens-up

BaxterStorey has been awarded a contract extension with The Pirbright Institute near Woking. The new three year contract will see the hospitality provider offering food for up to 300 staff at the world leading research facility.

BaxterStorey will continue to provide all day café services, breakfast and lunch. A range of initiatives and street food style pop-ups from the company’s food development team will feature in new seasonal menus.

Picture: The Emirates Air Line 


Previous reporting

Pride - In the Name of Love

Until the end of London Pride on 9th July, ISS Facility Services UK and Ireland will show the ISS logo in a rainbow across its social media channels.

The firm thinks (but is not entirely sure) it is the first facilities company to show the love in support of its LGBT+ colleagues and in support of Pride in general.

Stephanie Hamilton, Head of People and Culture, said: “Having an inclusive culture where our diversity is celebrated is absolutely critical to our ethos of having happy and fulfilled employees who deliver amazing service for our customers.”

You can find out more about our Diversity, Dignity and Inclusion approach here.

#ISSPride #LoveHappensHere #GreatPeopleISS @ISSUKComms


Pride police

On Saturday, July 8, Pride in London holds its annual parade and related events in central London. This year, 150 police officers and staff from the Met will take part in the parade, alongside representatives from British Transport Police, the London Ambulance Service and the London Fire Brigade.

The parade, which takes place from 1:00pm until 4:30pm, forms up in Portland Place before moving on to Oxford Circus, down Regent Street, through Piccadilly Circus and Lower Regent Street before turning left into Pall Mall, Pall Mall East, Cockspur Street, past Trafalgar Square, and into Whitehall where it disperses. Road closures will be in place throughout the route.

Chief Superintendent Helen Millichap, Met spokesperson for the event, said: "We know that recent events in London and Manchester will cause people to worry. As with any large event the Met's priority is public safety and we have worked closely with the organisers in the lead up to Pride to develop our policing plan.

"We want Pride to be a friendly and safe event for everyone to enjoy and, to help us, we need the public to take the usual precautions by remaining vigilant and reporting anything of concern to police officers or stewards at the event."

Article written by Brian Shillibeer | Published 10 July 2017


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