The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

FM Staff Trained In Mental Health Awareness

08 May 2015 | Updated 01 January 1970

Incentive FM has partnered with a UK charity to train staff on mental health awareness and suicide intervention.

Incentive’s team at St Stephen’s Shopping Centre in Hull took part in a successful pilot scheme ahead of a national roll out across other locations managed by the company which was looking for a way to assist its employees who may come into contact with someone who has thoughts of suicide.

The training course, delivered by Hull & East Yorkshire Mind, provided team members at St Stephen’s with a clear model for suicide intervention and the confidence to use this practice when needed. As a part of the training staff were taught how to recognise when a person might be thinking about suicide and how to respond to a suicide first aid situation.

After receiving positive feedback from participating employees at St Stephen’s, Incentive will now ensure the training is delivered to its staff at other locations across the UK.

This latest community project follows on from a joint national initiative with charity Guide Dogs to ensure blind and partially sighted people can safely enjoy trips to Incentive FM managed shopping centres. As a part of the project, staff underwent training to learn about appropriate levels of assistance and potential onsite hazards.

Vicky Anderson, Assistant Manager Hull Services, Hull & East Yorkshire Mind, said: “When you're experiencing a mental health problem, supportive and reliable information can change your life. Many FM staff are in regular contact with members of the public.”

Bruce McDonnell, MD at Incentive, said: “One in four people suffers from mental health problems. Whilst providing vital services in key public locations across the UK, our workforce comes into contact with hundreds of thousands of people on a daily basis. Therefore, we wanted to ensure that our employees are equipped with valuable skills that can make a real difference to people in need.”

Picture: With thanks to the Mental Health Foundation

Article written by Brian Shillibeer | Published 08 May 2015


Related Articles

Summertime - Make The Living More Easy

Bosses and facilities managers have been urged to allow flexible working, even on a temporary basis, as temperatures threaten to hit 37oC. The Trades Union Congress -...

 Read Full Article
'Killer' Bill Too

Polyteck has continued to strengthen its board with a bit of a killer appointment - award winning FM expert Bill Heath is now on board too Polyteck, a major...

 Read Full Article
McDonalds Security Contractor In 'Remove Your Hijab' Scandal

Thursday evening, November 30, McDonalds Restaurants discovered the hard way that a relationship with a contractor - in this case, employing cheap, untrained security...

 Read Full Article
FM Role In International Day for Persons with Disabilities

Services company Sodexo has signed up to the Government’s Disability Confident scheme to employ, support and promote people with disabilities. The announcement...

 Read Full Article
Annie Sees Hard-knock Life As IWGB Files Landmark Case

On Tuesday 21, the Independent Workers’ Union of Great Britain (IWGB) filed what could turn out to be a landmark test case. The IWGB will argue that outsourced...

 Read Full Article
Sellafield Bunkers Down For Mitie Workers' Nuclear Strikes

GMB members employed as ancillary staff by contractor Mitie at Sellafield are to strike on Wednesday, November 29 over below inflation wage increases - with the Union...

 Read Full Article
Real Living Wage Hourly Rates Released

The Real Living Wage hourly rates have increased (on Nov 6) to £8.75 in the rest of the UK and £10.20 in London - that's £1.25 and £2.70 per...

 Read Full Article
One In Five Brits Still Trapped In Working Poverty

The 2017 Living Wage report for KPMG found that one in five people (21 per cent) in the UK are still earning below the Real Living Wage, meaning that that an estimated...

 Read Full Article
Real Living Wage To Take-off At Heathrow

Heathrow will become the first Living Wage Airport. This recognition will see 3,200 airport workers being paid the Real Living Wage by the end of 2020 and includes...

 Read Full Article
Thriving At Work - A Report Into Workplace Mental Health

The Stevenson-Farmer independent review into workplace mental health has been published and supported by research by Deloitte. The independent review was commissioned...

 Read Full Article