The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

FM Staff Trained In Mental Health Awareness

08 May 2015 | Updated 01 January 1970

Incentive FM has partnered with a UK charity to train staff on mental health awareness and suicide intervention.

Incentive’s team at St Stephen’s Shopping Centre in Hull took part in a successful pilot scheme ahead of a national roll out across other locations managed by the company which was looking for a way to assist its employees who may come into contact with someone who has thoughts of suicide.

The training course, delivered by Hull & East Yorkshire Mind, provided team members at St Stephen’s with a clear model for suicide intervention and the confidence to use this practice when needed. As a part of the training staff were taught how to recognise when a person might be thinking about suicide and how to respond to a suicide first aid situation.

After receiving positive feedback from participating employees at St Stephen’s, Incentive will now ensure the training is delivered to its staff at other locations across the UK.

This latest community project follows on from a joint national initiative with charity Guide Dogs to ensure blind and partially sighted people can safely enjoy trips to Incentive FM managed shopping centres. As a part of the project, staff underwent training to learn about appropriate levels of assistance and potential onsite hazards.

Vicky Anderson, Assistant Manager Hull Services, Hull & East Yorkshire Mind, said: “When you're experiencing a mental health problem, supportive and reliable information can change your life. Many FM staff are in regular contact with members of the public.”

Bruce McDonnell, MD at Incentive, said: “One in four people suffers from mental health problems. Whilst providing vital services in key public locations across the UK, our workforce comes into contact with hundreds of thousands of people on a daily basis. Therefore, we wanted to ensure that our employees are equipped with valuable skills that can make a real difference to people in need.”

Picture: With thanks to the Mental Health Foundation

Article written by Brian Shillibeer | Published 08 May 2015


Related Tags

Related Articles

The Changing Needs of the Workforce – A Psychotherapist's View

Psychotherapist Noam Sagi explores how facilities managers can better respond to a post-pandemic workforce. Noam Sagi is a Psychotherapist, Change...

 Read Full Article
How Can Bosses Support Employees' Financial Wellbeing?

21 per cent of employees say support from their employer for their financial wellbeing falls short of their expectations. Whilst employees are impressed by...

 Read Full Article
The Right to Disconnect at Work – Is it A Legal Matter?

A European Parliament majority has voted for a law that grants workers the right to digitally disconnect from work without facing negative repercussions. MEPs are...

 Read Full Article
Five Things Every FM Needs to Know About Workplace Wellbeing

Psychotherapist and Change Facilitator Noam Sagi defines the employee wellbeing priorities every facilities manager should know about. In this opinion piece,...

 Read Full Article
Prompt Payment Code – Fairness in Supply Chain

It is more important than ever that companies treat their supply chain partners fairly, especially when it comes to payment, according to the Building Engineering...

 Read Full Article
Buyer's Guide – Mental Health Training Tools

As employee wellbeing remains a priority for facilities and workplace managers, explore the variety of mental health training tools...

 Read Full Article
Looking After Security Guards' Wellbeing With Technology

Being a security officer can often mean long shifts, night work, rushed meals, little movement, and poor work-life balance, leading to an effect on mental health and...

 Read Full Article
UK Workers Reportedly Disengaged Yet Content

Gallup’s latest State of the Global Workplace report finds that the UK and Western Europe have the lowest employee engagement levels globally at just...

 Read Full Article
First International Guide on Psychosocial Hazards at Work Published

A new standard, named "ISO 45003: Occupational health and safety management — Psychological health and safety at work — Guidelines for managing...

 Read Full Article
WHO Study Shows Long Working Hours Kills 745,000 People a Year

In the first global analysis of the loss of life and health associated with working long hours, it's been shown that working excessive hours led to 745,000...

 Read Full Article