The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Horses for Courses in Contract Race

11 March 2016 | Updated 01 January 1970

In this video, Guy Pakenham tells us why he thinks service providers should place an emphasis on winning contracts in individual sectors and then offering a 'thoroughbred' service in those sectors.

Pakenham has an example of his own...and news of a stable door opening.


Work doubles with Metroline

London bus company Metroline has extended its contract with Cordant Cleaning and more than doubled the scope to include an additional six locations, making a total of nine within north-west and west London. The new contract is worth in excess of £3.5 million. This is the third time the contract has been renewed since it started in 2007.

Under the terms of the deal, Cordant Cleaning will be responsible for the cleaning, shunting and parking of over 750 buses every day, in addition to cleaning the nine bus garages, administration buildings and engineering premises. Additional responsibilities include re-fuelling, checking oil and fluid levels and allocating each bus to its route number.

A team of over 150 full-time staff work on the contract, all of which are directly employed by Cordant. They provide a 24/7 service, with the majority working a 7pm-3am shift. These include a number of fully qualified shunters, some with PCV licenses. In many cases the buses operate 20 hours a day so each receives a daily standard clean alongside a schedule of periodic deep cleans to ensure this meets with a high level specification.

Chris Healey, Vehicle Presentation Manager at Metroline, said: “Every day we try to meet our passengers’ expectations and a key part of this is through the provision of a clean and presentable vehicle. This means that our choice of cleaning partner is extremely important."

Picture: Horse drawn


Article written by Brian Shillibeer | Published 11 March 2016


Related Tags

Related Articles

Security Contracts – Ensuring Success

When you're between contracts, how can you make sure the transition between security providers is a success? Jason Pope from Expeditious Services looks at the...

 Read Full Article
IWFM and NEC Launch Final Edition Procurement Suite for FM Sector

NEC, the construction industry’s leading procurement contract suite, and the Institute of Workplace and Facilities Management, IWFM, have launched the new...

 Read Full Article
UK Government Looks to Reform Non-Compete Clauses

In a consultation which closes in February this year, ministers are seeking views on non-compete clauses in employment contracts, in order to encourage more...

 Read Full Article
IWFM and NEC Launch First Bespoke Procurement Suite for FM Sector

A new suite of contracts has been developed specifically for the facilities management industry, developed by NEC, one of the construction industry’s leading...

 Read Full Article
Contractual Disputes – How to Deal with COVID-19 Litigation 

As the UK goes in and out of lockdown, the legal system is braced for a sharp increase in contractual disputes. So much so, that the Cabinet Office has expressed concern,...

 Read Full Article
UK Unpaid Invoice Complaints – Which Sectors Have Been Most Affected?

Business invoice payments have undoubtedly been disrupted by the impact of COVID-19, with some industries and regions already affected more than...

 Read Full Article
Engie Gets Crown Posting

Engie has been named as a supplier on Lot 6 of the new Crown Commercial Service RM6017 Postal Goods, Services and Solutions framework. This provides the public...

 Read Full Article
NAO Criticises Prison Maintenance Transformation Plan

The government is failing to provide and maintain safe, secure and decent prisons - and some of the blame falls at the decision to outsource to Carillion and...

 Read Full Article
At The Races – Newbury Appoints Contractor

January 22 saw OCS announce that the company been selected by Newbury Racecourse to provide cleaning and 'customer services'.   The contract will see...

 Read Full Article
Union To Make April Fools Out Of OCS And Engie

Having just been awarded contracts with a total value of £1.1 billion, OCS and Engie will be disappointed to learn that strike action could be called before they...

 Read Full Article