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Horses for Courses in Contract Race

11 March 2016 | Updated 01 January 1970
 

In this video, Guy Pakenham tells us why he thinks service providers should place an emphasis on winning contracts in individual sectors and then offering a 'thoroughbred' service in those sectors.

Pakenham has an example of his own...and news of a stable door opening.

 

Work doubles with Metroline

London bus company Metroline has extended its contract with Cordant Cleaning and more than doubled the scope to include an additional six locations, making a total of nine within north-west and west London. The new contract is worth in excess of £3.5 million. This is the third time the contract has been renewed since it started in 2007.

Under the terms of the deal, Cordant Cleaning will be responsible for the cleaning, shunting and parking of over 750 buses every day, in addition to cleaning the nine bus garages, administration buildings and engineering premises. Additional responsibilities include re-fuelling, checking oil and fluid levels and allocating each bus to its route number.

A team of over 150 full-time staff work on the contract, all of which are directly employed by Cordant. They provide a 24/7 service, with the majority working a 7pm-3am shift. These include a number of fully qualified shunters, some with PCV licenses. In many cases the buses operate 20 hours a day so each receives a daily standard clean alongside a schedule of periodic deep cleans to ensure this meets with a high level specification.

Chris Healey, Vehicle Presentation Manager at Metroline, said: “Every day we try to meet our passengers’ expectations and a key part of this is through the provision of a clean and presentable vehicle. This means that our choice of cleaning partner is extremely important."

Picture: Horse drawn

 

Article written by Brian Shillibeer | Published 11 March 2016

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