The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Spotlight Interview | Richard Burgess | Unify by Bruntwood

Richard Burgess, CEO, Unify by Bruntwood
03 December 2020

Unify is a new venture from Bruntwood, which is already disrupting the Facilities Management market. By in-sourcing many of their key services they can ensure exceptional quality and attention to detail, which supports customers in achieving their business goals.

We join CEO, Richard Burgess, to discuss how Unify’s model is driving innovation in the industry.


A Passion for Ethical Business


“We want to be a responsible, ethical business that is brilliant to work with and for – one that is fair and transparent and always puts our customers and our colleagues first.”

– Richard Burgess

CEO, Unify by Bruntwood


Unify by Bruntwood is pioneering an ethical approach to business in the FM sector. Speaking to CEO, Richard Burgess, his passion, not merely for employee welfare but ensuring every member of his team thrive in their roles, shines through: “We want to be a responsible, ethical business that is brilliant to work with and for – one that is fair and transparent and always puts our customers and our colleagues first.”


True Living Wage Employer


“First and foremost, we charge customers, only for what’s been provided and we pay our colleagues for the number of hours they’ve worked. Often this will go way beyond their contractual agreement, but if it’s a quality job that’s been delivered it’s only right that the person behind it should be paid for it”, he continues.

Burgess fervently states that the company is only interested in working with clients who are willing to pay the true Living Wage and and these strong-held ethics go beyond what’s contractually obliged – not glossing over extra hours needed to complete a job properly, gives employees the confidence and breathing space to maintain high standards at all times.  


Transparency for Clients


Similarly, they grant complete transparency to clients regarding the number of hours worked on a job, which is displayed through realtime reporting supported by Ezitracker


Extended Commitment to Employees


The commitment to employees also extends to a sophisticated training and development programme, which advocates multi-skilling team members. 


“Our cleaning teams are frontline key workers. They’re playing a critical role in helping life go on and we shouldn’t take them for granted. So we’re prioritising investment in our people and putting their development central to our business.”


Watch the Spotlight Interview to Learn More…



Image: Richard Burgess, CEO, Unify by Bruntwood

Article written by Daisy Miceli | Published 03 December 2020


Related Articles

Corps Security Celebrates Social Enterprise Status

Corps Security is celebrating its recently awarded Social Enterprise status. Social Enterprise UK is the leading global authority on social enterprise and the biggest...

 Read Full Article
2021 New Year's Resolutions for Employers

As we prepare to wave goodbye to a difficult 2020, what positive changes as employers can we bring to the new year?   Join the Race at Work...

 Read Full Article
Real Living Wage Celebrates 20th Birthday

Over £1.5 billion in increased wages has been put back into the pockets of over 260,000 low-paid workers over the past 20 years, thanks to the...

 Read Full Article
EMCOR UK Becomes Recognised by Living Wage Foundation

EMCOR UK has been accredited as a Living Wage Foundation Recognised Service Provider. As a Recognised Service Provider, EMCOR UK has committed to pay the Real Living...

 Read Full Article
BAM Facilities Management Becomes Living Wage Foundation Accredited 

BAM Facilities Management, part of BAM Construct UK, has become accredited as a Living Wage Foundation Recognised Service Provider. The recognition means BAM is paying...

 Read Full Article
37% of UK Workers Given Less Than a Week's Notice of Shifts

Close to two-fifths (37 per cent) of UK workers in full or part-time employment are given less than a week's notice of their...

 Read Full Article
British Cleaning Council Supports Real Living Wage

The British Cleaning Council has renewed its commitment to being a Living Wage employer, encouraging member organisations to support the payment of the Real Living...

 Read Full Article
139 Companies Failed to Pay Minimum Wage to Over 95,000 Workers

After a two-year hiatus, The Naming Scheme has resumed, showing that named companies failed to pay £6.7 million to over 95,000 workers. One of the main causes of...

 Read Full Article
Family-Run Cleaning Company Gains Coveted CSR Certification

NuServe is only the second UK facilities management company to achieve the B Corporation (B Corp) certification, for meeting rigorous social and environmental...

 Read Full Article
National Living Wage To Rise Again In April

New Year's Eve saw the Low Pay Commission publish 2019 recommendations on the National Living Wage (NLW) and National Minimum Wage (NMW) - which if accepted would see...

 Read Full Article