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The Daisy Chain - BT and Cloud Firm Join Forces

08 July 2016 | Updated 01 January 1970

BT and the Daisy Group have agreed a new six year, £70 million cloud communications partnership, giving Daisy and its customers’ access to BT’s Wholesale Hosted Centrex (WHC) platform.

The WHC platform provides customers with unified communications services, which are hosted in the cloud rather than over the traditional private branch exchange (PBX) service. It has many features including cloud call recording, HD voice services, call analytics and web collaboration. The platform also uses, the Broadsoft plug-in, which supports applications from the Microsoft 365 suite such as Skype for Business.

As part of the deal, Daisy’s services will be migrated to BT Wholesale’s cloud platform over the next 18 months.

Gerry McQuade, CEO of BT Wholesale and Ventures, said: “Many businesses are now hosting their communication services using cloud technology to make them accessible to all, using any fixed or mobile device, at any time, wherever they might be.

“We believe the rapid pace of change will continue over the coming years and we’re looking forward to helping both Daisy and BT customers reap the benefits that change will bring.”

The deal will also allow Daisy Group to re-sell BT’s platform services to Daisy Wholesale partners and through Daisy Retail direct. Daisy Group currently has over 60,000 customers and 1,500 resellers in this segment.

Neil Muller, CEO of Daisy Group said: “Daisy provides its customers with end to end IT infrastructure and telecommunications services along with the expertise to maximise the latest technological developments. This collaboration with BT ensures that we are at the forefront of providing the latest in cloud solutions, increasing customers’ levels of capability and confidence as they continue to manage the relentlessness of technological change."

Picture: Daisy, Daisy give has given it's answer - done

Article written by Robin Snow | Published 08 July 2016


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