Always One Step Ahead
Pace Security is a London - based privately owned company which was formed in 2002 and has achieved the BS EN ISO 9001 quality accreditation reflecting our commitment to attaining the highest possible levels of service and to continuous business improvement. We were one of the first companies to also achieve Approved Contractor Status following the Security Industry Authorities rigorous assessment process. The company is owned and managed by some of UK security industries most experienced and respected security industry professionals. We are committed to the needs of our client's; we have the flexibility and experience to meet any requirement.
We are professional and passionate about what we do.
At Pace Security we recognise the burden of responsibility placed on the contractor. Experience teaches us that the only way to achieve the right result is to listen. To grasp the customer's perspective, act as a trusted advisor and offer appropriate assistance which is ethical and above reproach. It should be a contract forged in a spirit of partnership. We believe in accountability, open communication, setting explicit expectations.
Pace provides a full range of manned guarding and security services aimed at supporting our clients' on-site security requirements - from a friendly face at reception to control room management, our highly trained Security Officers will provide precisely the right skills to match your security needs.
People drive our success - in each and every one of our assignments, we pay particular attention to positioning the right people in the right place ensuring that they deliver service excellence across all market sectors. We have built long term relationships with our Clients based on trust, service and results.
Pace recognises that our most valuable asset is our people as it is they who ultimately determine the quality of our service. Pace owes its success to the outstanding dedication, teamwork and commitment of its people. As we keep stressing, everything we do begins and ends with people. We only take employees who are composed, positive, unflappable, clear thinking, and focused under pressure. But we ensure they are results orientated too, with a high drive to meet objectives and set standards. There are FOUR qualities we value above all others.
We demand that Security Officers are:
How do we make sure of this? By making staff actively involved and valued.
Pace partner organisations from varied business sectors: e.g. Commercial and Corporate, Retail, Industrial and Manufacturing, Warehousing and Distribution, Shopping Centre / Retail Parks, Public Sector, Entertainment, Exhibition and Conference venues. We are acutely aware of the very individual requirements across the spectrum of security solutions and have developed operational centres of excellence. This means that the people providing the service to you understand your specific business requirements. After all, a solutions approach is about reducing risk and adding value to your business. This is achieved through a consultative approach, not just concentrating on the standard elements of a manned guarding assignment, but diversifying into added value services. This means we can offer you a full complementary support package, which can even include other soft service areas, in order to deliver cost savings, efficiencies and best practice.
In a people business like manned guarding, the importance of recruitment cannot be overstressed. Pace Security draws staff from a variety of sources and is meticulous in its interview and vetting procedures. Our business would not be successful without the people who help to make it so through their dedication and commitment. In turn we have a primary aim to recruit, train, develop and retain the highest calibre of staff across all positions within the company offering competitive salary and benefits packages complemented by employee welfare initiatives. We understand the importance of promoting from within wherever possible. In addition, we encourage active participation in our business from all staff, sharing ideas and best practice, challenging convention and rewarding innovation.
We have used Pace Security Services LTD for over 10 years to complement our Community Policing and Security Department. The reason I have used them for so long is that they are not one of the big companies who tend not to care and who most just tender to get into specific industries. Pace are always contactable up to MD, no issue is ever a problem to resolve. We have been through many initiatives with pace who are always willing, available and adaptable to new ideas and initiatives. Management or contract has always been spot on from KPI, SLA and invoicing, with any issues being resolved quickly.
Terry Vass, Head of Security and Emergency Planning.
Brunel University London.
Pace Security have proven to be a solid supplier. They deliver on what they promise to do. Pace had only just started our contract when the pandemic hit and they were flexible and adapted to an ever-changing landscape throughout, supporting us as clients and their staff. They always respond quickly, are always available and will work in partnership to get the best out of the team and contract, even when the local dynamics are extremely challenging. I have no hesitation in recommending them as a security provider.
Alex Valenzuela, Director of Place
South Bank Employers’ Group
I have used Pace as my security provider for nearly 6 years. Over the years they have provided excellent service and continue to do so.
David Plumb DipSCM, The Brunswick Shopping Centre
Lazari Investments Ltd
Pace are extremely proud to support the Michael Roberts Charitable trust MRCT who support our local Harlow food bank. Specifically helping provide essential support for children ages 0-5 and the Bounty club who work tirelessly recycling food back into the community that would usually go to waste. Find out more
PACE Security are proud members of the Bike 2 Work Scheme. We have implemented this scheme to align with our sustainability efforts, seeking to reduce our carbon footprint and to further our staff well-being strategy. For more information visit the Bike 2 Work Scheme.
Pace are also proud to announce Pace Pay a new exciting staff initiative that will see us cover the costs for SIA licence renewals.
Health, Safety and Environment champions
To show that Pace Security Services takes safety seriously, this year, we have nominated 17 Health, Safety & Environment Champions across the whole of the company. These champions promote safe working with their own actions. They strictly adhere to our company’s health, safety & environmental guidelines in an aim to encourage leading by example. Plus, they take an active role in regular safety committees, suggesting possible safety improvements, innovations and talk openly about issues they face day to day. Through this example, the rest of the team feel inspired to perpetuate this practice, involved and appreciated.