The Biggest & Best Portal to the Professional Property, Workplace and Built Environment Community

Friday, 16 November

CAFM Must Die - Cloud Claims Death-knell Is Upon Us

Will the Cloudfm Freedom Client App kill off conventional CAFM?

In real life, people are not good at recording accurate data for CAFM systems - and so those systems do not deliver the benefits they should.

This was the opinion being expressed by Cloudfm in the week ending October 26 as the company launched its Freedom Client App.

Cloud claims now to have most advanced technology platform in the FM industry - which changes the facilities management rules - and puts CAFM to the sword.

 

CAFM Must Die

The App was launched at an event in London. Simultaneously, Cloud were delivering their White Paper entitled, CAFM Must Die. Cloudfm CIO Steve Corbett ran the launch - claiming the App is set to save the company's existing client base some £2 million in its first year alone.

Speaking after the event, Cloudfm Chief Executive Jeff Dewing said: “Our advanced technology platform has been a cornerstone of Cloudfm’s success, facilitating our processes and empowering our teams. The Freedom Client App is the next step in our mission to change the rules of what’s possible in FM. The gains it offers to our clients are extraordinary, allowing us to deliver a higher quality of service while generating significant extra cost reductions."

 

Getting it white

A pertinent extract from the Cloud White Paper reads: 'In a world where maintenance tasks were delivered by robots, CAFM systems might actually be very effective as CAFM systems are excellent at managing data and robots are excellent at recording it. But people are not. Without accurate data, CAFM systems do not deliver the benefits they should.

'Recording data is not a natural human behaviour. In an industry where operatives come under pressure to deliver as much as possible as quickly as possible - administration is neither welcome or easy.

'Plus we work in an industry where contractors don't want to record compliance or time on site - falsifying that information is where they make their margins'.

N.B. some of the content above has been paraphrased in editing. To read the White Paper - Click Here

https://cloudfmgroup.com/project/cafm-must-die/

 

The big question

So given the above statements, ThisWeekinFM asked Peter Brumby, Cloudfm Chief Operating Officer, - if CAFM doesn't capture data because humans don't input it readily, how does the Cloudfm App solve this problem?

Brumby responded: “Conventional CAFM software often fails to capture the data required for speedy repairs because the user interface is not engaging and the quality of data entirely depends on the diligence and persistence of the user. 

“What we’ve achieved with the Cloudfm Freedom Client App is to align FM technology with contemporary experiences of consumer technology. Our new App removes barriers and further streamlines the Cloudfm process by reducing the time and effort it takes for a site manager to log or check the status of a task, as all the Cloudfm system capability is available in the palm of their hand - anywhere, anytime."

 

Artificial intelligence

Brumby continued: “The App uses an intuitive, AI-Powered chatbot to ask the key questions that allow our helpdesk team to begin processing a task immediately. Because the chatbot is a two-way interface, rather than the one-way interaction of a conventional form, it is able to intelligently guide the user towards a more productive pattern of behaviour.”

With an intuitive, engaging user experience, the new App, it was claimed at launch, gives managers in busy customer environments access to the full power of the Cloudfm Freedom platform, without having to move from the shop floor.

 

Smartwatch

And, with push-notification functionality and smartwatch integration, the App also provides real-time updates on tasks within the system, such as engineer arrival times and quote approvals.

This extends to the tailored view for operations managers, who can review and approve quote requests and receive trading status updates across multiple sites while on the move.

Picture: Will the Cloudfm Freedom Client App kill off conventional CAFM?

Article written by Brian Shillibeer

Share



Related Articles

Trumpf - You're Screwed

Trumpf has added three new models to its screwdrivers range, all with an 18 V lithium-ion drive and a brushless motor. They are the TruTool DD 1813 drill driver, the...

 Read Full Article
Google's Duo's Bubblegum Gobbledegook

According to the Google Blogger, 'video calling is the next best thing to being with someone in person but too often it can be a frustrating or complicated...

 Read Full Article
GGGGreat - EE Puts Frosting On 5G Rollout

After Three UK declared it will introduce 5G services that will compete with wired broadband, EE (part of the BT Group) has said it will be launching 5G within 16 UK...

 Read Full Article
Hitting The Roof Over Mobile Networks

Mobile network company and part of BT Group EE announced that nine 5G trial sites are now live across East London - but the process also called for the strengthening of...

 Read Full Article
5G - Three Boss Says Mobile Can Compete With Broadband

Three UK has completed a number of key steps in its network improvement programme, as part of a wider £2 billion+ infrastructure investment, in preparation for the...

 Read Full Article
Phone Owners Tuning In To The Benefits Of Insurance

One in five phone owners are insuring their handsets against accidental damage, according to a new survey. Consumers were asked where they would go to get their phone...

 Read Full Article
Taxi Tax - Hailing Apps Launch Green Levies

Gett, the black taxi app will offer customers the ability to exclusively order the new TX Electric taxi in London. Meanwhile Uber is to add a 15p a mile levy to fund...

 Read Full Article
Westminster - Head In Cloud Again

Central Hall Westminster, the conference and events space in central London near to the House of Parliament, has let a contract to Cloudfm. The company has been...

 Read Full Article
CAFM/BIM - Blowing A Real-World Tempest At The Met

Three big names, including the Met Office, have created a real-world driver for the realisation of CAFM and BIM integration - exploiting the time and cost savings of...

 Read Full Article
£3 Billion On Capital And The Same Again On FM - Universities Spend Big

The UK’s university estates have invested over £3 billion a year in new buildings and spend the same again on maintenance, energy, cleaning and security as...

 Read Full Article