The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Happy Talk - Talk About Things You'd Like To Do

20 June 2017 | Updated 01 January 1970

JLL has conducted a piece of global research in to attitudes in the workplace. The report reveals how engaged, empowered and fulfilled workers are around the world and establishes a link between professional happiness and productivity.

The research analyses the impact of office design on employee fulfilment and happiness.

Findings of the report, which is part of JLL’s recently launched Future of Work research programme, are based on consultations with decision makers at 40 corporations around the world and the results of a separate, anonymous survey of more than 7,300 employees working for companies with more than 100 members of staff. The survey covered 12 countries and the respondents were aged between 18 and 65 years. Countries where employees were surveyed: Australia, China, France, Germany, India, Italy, Japan, the Netherlands, South Africa, Spain, the UK and the US.


Workplace effectiveness - finding the office sweet spot

The research has pinpointed a relationship between workspace density and employee effectiveness.

Globally, one in ten respondents said that they are not satisfied with their workplace, raising concerns among countries coping with high levels of ineffectiveness. In total, 48% feel their workplace could be improved to allow them to work more effectively.

Spaces dedicated to collaboration and teamwork have the strongest impact on productivity, particularly in the US and Asia.

Communal spaces have the strongest impact on quality of life and engagement. This is especially true for those under the age of 35 and for sites with 500-1000 employees.


How engaged is the workforce?

Only 40% of global respondents are very engaged at work. 48% of respondents feel somewhat engaged, while 11% of respondents feel not engaged at all.

By country, the UK has an engaged workforce, with 88% of workers saying they are either somewhat engaged (49%) or very engaged (39%).

Japan has the most unengaged workforce with 21% saying they are not engaged at all. France also has one of the most unengaged workforces, with 19% claiming they don’t feel engaged. They are also the countries that feel their workspace makes it hardest for them to work effectively.


Employees crave an entrepreneurial culture

Large corporations continue to attract more talent but employees also crave an entrepreneurial culture as 46% of them today aspire to work in a start-up environment.


The way the world works

34% of global respondents work at least once a month from places such as internet cafes and co-working spaces. This is most common with millennials (the under 35s), 47% of whom work at least once a month outside the office.


UK stats

11% of workers in the UK are not engaged at work.

In the UK, 49% of people are completely ready to move to an open plan office (of those who currently work in an enclosed office).

Only 37% of those in the UK are ready to move to a hot desk work environment.

85% of those from the UK think that a Chief Happiness Officer either a very good idea or quite a good idea.

61% of people in the UK work from home at least once a month.

Picture: Nearly 90% of all respondents support the idea of having a Chief Happiness Officer at work, dedicated to employee wellbeing

Article written by Cathryn Ellis | Published 20 June 2017


Related Tags

Related Articles

Harnessing The Power Of AI - New Book Launched

A much needed guide to AI is how RICS have described a new book by Katie King which focuses on AI in marketing but references facilities management - an area the author...

 Read Full Article
How FMs Can Harness The Power Of AI

Katie King, whose new book, Using Artificial Intelligence in Marketing, has just been published, has written exclusively for ThisWeekinFM on the impact AI is having in...

 Read Full Article
Happiness - The Greatest Gift Firms Can Give?

From bricks and mortar to the heart and soul of the workplace, Marie Puybaraud, Global Head of Research at JLL Corporate Solutions, attempts to decode the happiness at...

 Read Full Article
Online Toolkit for Green Leasing Unveiled at JLL Canary Wharf

A new version of the Green Lease Toolkit for commercial property stakeholders has been launched by the Better Buildings Partnership. Unveiled at an event at...

 Read Full Article
Breaking the Sound Barrier – The Impact of Office Noise on the Working Day

Emma Hendry from JLL Consulting looks at how poor acoustics and a lack of privacy affects employee concentration. Emma is the People Experience Managing Director for...

 Read Full Article
Over 80% of Real Estate Occupiers Increasing Tech Budgets, Says JLL

Over 80 per cent of commercial property occupiers are increasing their technology budgets despite a difficult operating environment, according to JLL's 2023 Global...

 Read Full Article
JLL Wins Global FM Contract With Rolls-Royce

JLL has been appointed by Rolls-Royce to run global facilities management operations across their real estate portfolio in China, Germany, India, Singapore, the UK and...

 Read Full Article
JLL Launches First GPT AI Model for Commercial Real Estate

Global commercial real estate and investment management company JLL has unveiled JLL GPT, the first large language model purpose-built for the commercial real estate...

 Read Full Article
JLL Appointed for FM Contract at Foreign, Commonwealth and Development Office

JLL has won a facilities management and property services contract for The Foreign, Commonwealth and Development Office (FCDO). The contract includes property-related...

 Read Full Article
Demand for Digital Infrastructure Drives Data Centre Uptake

A research paper from JLL shows that the mass adoption of cloud computing and AI is driving growth in the data centre industry. According to JLL’s Global Data...

 Read Full Article