The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Internal Report 'Proves' Minimum Wage Outrage

14 May 2015 | Updated 01 January 1970
 

One of the UK's biggest providers of care to elderly and disabled people, is accused of paying workers less than the minimum wage.

MiHomecare is owned by Mitie and apart from criticism of not adhering to the National Minimum Wage, stands accused of scheduling home visits with no travel time in between.

Corporate Watch states that it has been able to see an internal analysis of pay rates that showed that ‘many MiHomecare workers are not being paid for travel time and as a result, are earning less than the minimum wage, once this is included. The leaked document, entitled MiHomecare – National Minimum Wage Review of Penarth Branch, considers how to respond to an HMRC investigation into two of the company's Welsh branches.

It gives a breakdown of unpaid travel time for 44 members of staff in the Penarth branch for the week starting 22 September 2014 and estimates they could be owed as much as £80,000 over three years.

According to the BBC, workers were also told to ‘clip’ their visits from 30 minutes to 22 minutes with one former Devon worker stating: “They expect you to clip it to 22 minutes to give you an extra eight minutes to make up your travelling time to get you to the next call on time."

Perhaps even more seriously, the person alleged that she was told that when elderly clients had a fall, carers were told by staff at the branch office to leave them on the floor. “They've just been told, ‘Well, leave them, as long as the door's open, so the ambulance can get in and go on to your next call.’”

 

Mitie response

TWinFM covered this story earlier in the year and approached Mitie for a response to the latest allegation from Corporate Watch.

In a statement, a spokeswoman commented: “The issues that have been raised are not new. The homecare industry has a historic issue getting travel payments right. MiHomecare is working with any carers who have brought concerns to our attention and we are resolving the issues on an individual basis. The quality of the care that we provide and the safety and dignity of our customers is our highest priority. We are working hard to continually improve standards across the business and we are investing in our people and processes to achieve this.”

Picture: An internal report that has been seen by Corporate Watch staff in the Penarth branch for the week starting 22 September 2014 could be owed as much as £80,000 over three years.

Article written by Mike Gannon | Published 14 May 2015

Share



Related Articles

ThisWeekinFM Spotlight Interview - Q3 Services

The principals at Q3 Services - a boutique British FM company founded in 2018 - claim they are changing the way clients benefit from outsourced services. The first...

 Read Full Article
Mitie’s New Life Systems Contract with the DWP

Mitie’s Central Government and Defence team has won a new life systems contract with the Department for Work and Pensions (DWP). The contract, worth £29...

 Read Full Article
Mitie Research Finds FM Careers Ideal for Veterans

According to new research from Mitie, 70 per cent of people who have served in the military and moved into facilities management reported that FM roles were a good match...

 Read Full Article
Mitie Sells Document Management Business

Mitie has sold its document management business to Swiss Post Solutions for £40 million. Document management services will still remain part of...

 Read Full Article
How Will Mitie Reach Net-Zero Across Its Estates by 2025?

Mitie is aiming to achieve zero-carbon across all of its UK sites by 2025, 25 years ahead of the UK's 2050 target. The company has a current portfolio of more...

 Read Full Article
Mitie Acquires DAEL Ventures UK for £15 Million

Mitie has acquired DAEL Ventures UK, together with its subsidiaries DAEL Telecom, JB Towers and JISTICS. Mitie already provides maintenance and engineering services...

 Read Full Article
Mitie Installs EV Chargers at Royal London HQ

In a drive to encourage customer use of electric vehicles, Mitie has installed ten EV charging points at Royal London's office in Alderley Park,...

 Read Full Article
Mitie and Essex Council Cut Schools' Carbon with Solar

Mitie Communities has worked with Essex County Council to manage the installation of roof-mounted solar panels at 15 schools across the county.  The new panels...

 Read Full Article
Mitie Wins Major COVID-19 Test Centre Contract

Mitie has won a new one-year contract to manage 175 regional and local coronavirus test sites and 105 mobile testing units across the UK. The retender means that Mitie...

 Read Full Article
Mitie Launches Low Carbon Menu for NHS Hospitals

Mitie and apetito are collaborating to cut carbon from the menu at St. George’s University Hospitals NHS Foundation Trust. This is Mitie's first low...

 Read Full Article