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Mind the Gap - Agile Working Guide

05 May 2017 | Updated 01 January 1970

Last week, the British Institute of Facilities Management published new guidance on managing the transition to agile working which aims to fill the knowledge gap surrounding emerging workplace practices.

The Agile Working Change Management Guidance Note is aimed at FMs working at a senior and/or operational level. It covers the benefits of agile working and how to successfully plan and implement an integrated approach to deliver sustainable change in working behaviour.

Agile working describes a range of work settings that allow people and organisations to make new choices about when, where and how they work. It is underpinned by mobile technology and applies to people working both in and away from the traditional office, such as at home, on the road or remotely in other locations.

BIFM’s research and information manager Peter Brogan said: “As an Institute, we recognise the importance of the workplace agenda for FMs and this newly commissioned Guidance Note aims to address the current lack of knowledge around some of the emerging workplace practices.

“Workplace change is a particularly hot topic in FM. It was highlighted in The Workplace Advantage report by The Stoddart Review, of which BIFM is a founding partner, which argued the need for businesses to invest financially and intellectually in ensuring their working environment optimises employee performance.

“The work environment is shifting rapidly and this will result in new challenges and opportunities. As the workplace landscape is redefined, FMs will be at the forefront of eliminating barriers to enable people to work more effectively, helping to play a key role in the creation of flexible environments that not only meet the evolving needs of employees but help organisations increase productivity and the performance of their business.”



The document has been authored by workplace expert Andrew Mawson who has worked with organisations such as Microsoft, Lloyds of London and UNICEF to help them realise the economic, social and productivity benefits linked to agile models of work, place and organisation. Mawson said: “Managing the behavioural transition to more agile, modern ways of working is a key capability for those involved in managing the modern workplace. But it takes more than a few briefings and a nice PowerPoint presentation to change the habits of a lifetime to work."

The Agile Working Change Management Guidance Note is available to download Here

Article written by Cathryn Ellis | Published 05 May 2017


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