New and Updated Best Practice Guide

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23 January 2015 | Updated 01 January 1970

Mitie has teamed up with the National Housing Maintenance Forum (NHMF) to launch the second ‘Smarter Ways of Working’ publication.

The guide looks at delivering efficiency in the social housing sector and is a joint project between Mitie and the NHMF, the social housing sector’s lead source of good practice in the fields of maintenance and asset management.  

The initiative builds on the reported success of Mitie’s inaugural publication that was designed to display the breadth and diversity of innovation, performance and client-focused work that Mitie people and its partners claim to have delivered to achieve Smarter Ways of Working.

There are case studies which are split into three areas: People, Property and Carbon. These are viewed as the three elements of Mitie’s TotalCare [sic] approach to providing services to the social housing market.

For property – Orbit East and South, Mitie explains how through targeted, incremental changes, it moved to Smarter Ways of Working. The client has seen results, with outstanding repairs reduced from a peak of almost 5,000 to fewer than 1,700.

“After the success and popularity of our 2013 Smarter Ways of Working publication, and following on from our recent re-branding, we’ve taken this as an opportunity to work with our partners at the NHMF to show how the industry has progressed,” explained Peter Griffin, Director of Housing, Mitie. “This new version offers further insight into some of the current technological advances being used by our teams across Mitie, from pest control to security and, of course, our housing business.”

Pictured: Mitie’s new best practice guide shows its experience in the social housing sector.

Article written by Mike Gannon | Published 23 January 2015

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