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Thursday, 2 July

New RICS FM Case Studies Launched

Last night, the Royal Institution of Chartered Surveyors (RICS) launched their new RICS Strategic Facilities Management (FM) case studies, building on the theme of professionalising FM.

To mark the launch and in reference to one of the studies, which focuses on KPMG’s initiative to support the Living Wage, RICS held a launch event at KPMG’s London offices in Canary Wharf.


The case studies which are available to download here outline how businesses, large and small, can make the most of Strategic FM to enhance their business’ performance. Through organisations as diverse as The Royal BAM Group to the Hong Kong Jockey Club, the theme of professionalising FM is brought to life and explained using tangible, real life examples. The case studies include examples of where organisations have utilised Building Information Modelling (BIM) to innovate FM in their business, and demonstrate how Strategic FM has helped boost the wellbeing of employees.

The event showcased a range of speakers, including those featured within the case studies themselves. Guy Stallard, Head of Facilities at KPMG, spoke about the work he and his team have put into reducing the high levels of staff turnover amongst services staff at his organisation, through the introduction of the Living Wage.  

Stallard explained his remit was to make the change to the Living Wage cost-neutral, and the subsequent challenges this posed.  The results of Stallard’s work in the field have been very positively received, with staff feeling more valued and ‘visible’. What’s more, this has also brought about positive business benefits in the form of reduced staff turnover and absenteeism.

Away from the event, Rory Murphy FRICS, Commercial Director VINCI Facilities, Board member of RICS Professional Group for FM said: “In this second edition of RICS case studies we review a diverse range of stories across both the public and private sector and from around the globe. The important message that permeates all of these case studies is that facilities management needs to have a place at the heart of an organisation and be fully embedded and absolutely focused on delivering the mission and vision for that business.”

David Sharp, Managing Director of International Workplace, who drafted the document, comments: “We are seeing increased demand for a consistent approach to facilities management among clients operating in international markets. We were again delighted to work with RICS on this second series of case studies that both reflect the growth of FM as a recognised professional discipline and we hope illustrate the approach being adopted by leading organisations to address the challenges and opportunities of economic, social and technological change.”


Pictured - from BIM in Practice - UCL Academy London case study

Article written by Brian Shillibeer


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