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Wrike – a work management and collaboration platform – has launched its Requests feature that addresses the challenges workers face when being asked to start, contribute to or finish multiple projects at once.
Wrike Requests allows workers to capture and structure work requests in one place in a format that is claimed to simplify the process and helps teams prioritise and perform work more efficiently.
Wrike's recent survey of 1,400 knowledge workers revealed that many of the biggest workplace struggles are centred around prioritisation of high work volumes. It found that 60% of respondents said that ‘working on too many things at the same time’ was their biggest productivity roadblock while 31% and 28% respectively said that ‘unclear priorities’ and ‘too many requests from others’ were among their top challenges.
Guided by its own survey, Wrike believes Requests helps workers obtain the ‘vital’ information needed to plan, resource and execute on work which cuts down on meetings and other back-and-forth communications that slow down the execution of high priority items. It is also said to give recipients a single, manageable place to see and organise their inbound requests.
“Work typically comes in through multiple channels, whether it’s in e-mail, instant messages or hallway conversations, so there is no consolidated place to see all the new work that gets piled on you every day,” explained Andrew Filev, Founder and CE, Wrike. “As the number of messaging channels and digital tools proliferate in the workplace, workers are finding it more challenging to manage and process their incoming requests."
On your bike – case study
An early adopter of Requests in Wrike is Motivate.
Motivate is the international bike share supplier with systems operating in cities like New York, Washington DC, Chicago, and Boston. The company's creative and digital experience team has apparently reduced time spent achieving clarity around new requests by 50%.
“For the kinds of requests we get, e-mails were too open,” said Brent Arnold, Creative Director, Motivate. “We spent a lot of time scheduling meetings to follow up with the submitter to get the whole scope of the assignment and more details. With Requests in place, we get all the information we need up front and start working.”
Picture: When work floods in Wrike believes it has the program to allow workers to effectively prioritise and cope
Article written by Cathryn Ellis | Published 03 June 2016
The building construction process is time-consuming, writes Liss Christine Werner. Each function, from design to production and construction, follows a linear workflow...
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