The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

She's (or he's) Got a Ticket to Ride

12 June 2015 | Updated 01 January 1970
 

Gemalto has deployed a Netsize SMS ticketing solution together with Milan's public transport company, ATM (Milan), enabling commuters to purchase and use their tickets via their mobile phone.

ATM carries around 700 million passengers a year, and now benefits from a sales channel that is available 24/7 via any type of mobile phone. This service is available to subscribers of the four major Italian mobile network operators.

The Direct Operator Billing solution means travellers in Italy's second largest city can simply send a text to a standard short code number, with the Netsize system charging the fare directly to the customer's regular mobile phone bill. They receive an SMS in return with a code which they show to the bus controller on request or enter into the vending machine in exchange for a printed metro ticket.

The introduction of SMS ticketing comes ahead of the World Expo that is being staged in Milan this summer. ATM expects around 20 million people to visit the city over a five month period. The use of SMS tickets will ensure an effortless travelling experience to and from the event.

"Customers love the ease and accessibility of SMS ticketing, which does away with the struggle to find the right change," said Roberto Andreoli, CIO for ATM. "This new service for ATM marks the third phase of mobile ticketing in Milan and, with the introduction of QR codes, it's also possible to directly access underground lines, after buying a ticket via SMS ticketing."

Picture: Text and go on Milan's transport system

Article written by Brian Shillibeer | Published 12 June 2015

Share



Related Articles

Carlisle Support Services First FM Business to Join RSSB Affiliate Programme

Carlisle Support Services has joined the RSSB affiliate scheme, the first FM organisation to do so. The Rail Safety and Standards Board (RSSB) is a membership-based...

 Read Full Article
Apleona wins contract with Siemens Mobility Limited

Apleona HSG Facility Management UK has been awarded a new multi-million pound contract to deliver FM services for one of the UK’s largest transport technology...

 Read Full Article
Spring Statement 2019 - What You Need To Know

The Chancellor presented his Spring Statement to Parliament on March 13 – here's a summary of what Big Phil Hammond said of relevance to the FM sector. The...

 Read Full Article
Taxi Tax - Hailing Apps Launch Green Levies

Gett, the black taxi app will offer customers the ability to exclusively order the new TX Electric taxi in London. Meanwhile Uber is to add a 15p a mile levy to fund...

 Read Full Article
Strikes & Hikes - Commuters Fume At Service And Lolly

Rail fares will go up by 3.2 per cent in January 2019 - they went up by 3.6 per cent in Jan 2018. After nearly 8 months of chaos on the network, commuters could face...

 Read Full Article
Powerpacks Pack A Punch At Park

Photon Energy has installed four Tesla Powerpacks for a pioneering energy storage project at Manchester Science Park. Manchester Science Partnerships (MSP) has...

 Read Full Article
Once You Learn, It's Just Like Not Riding A Bike

The government is to focus on cycling awareness and training in a boost to improve cycle safety. Meanwhile it has been revealed that women in UK cities have a positive...

 Read Full Article
Manchester Rail Misery & Jubilee Line Strikes

The Mayor of Greater Manchester has called on the Transport Secretary to intervene in the Northern rail fiasco while commuters on the Jubilee line can look forward to...

 Read Full Article
Firefighters Do The Strand At Charing X Gas Leak

In the early hours of the morning of January 23, The Strand and Charing Cross station were closed with disruption to roads and rail services through until midday on Jan...

 Read Full Article
First Class Upgrades - Bid At The Station App

Virgin Trains recently launched the upgrade App Seatfrog. The rail operator’s customers can now bid on last minute upgrades for First Class tickets on east coast...

 Read Full Article