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Thursday, 28 May

The Nice and the Nutty

London North West Healthcare NHS Trust has teamed up with Medirest, part of Compass, for soft services across its hospital and community sites. 

Starting in March, the five year contract worth an estimated £19 million in turnover per year, will see a team of around 600 people deliver cleaning, patient catering, portering and security services.

Medirest will be challenged to introduce more meal choices, improved portering response times and enhanced cleaning provision in both clinical and non-clinical areas.

London North West Healthcare is one of the largest integrated care Trusts in the country, bringing together hospital and community services across Brent, Ealing and Harrow. The new contract will cover several hospital sites including; Northwick Park, Ealing and Central Middlesex, as well as community sites, including Clayponds Rehabilitation Hospital and Meadow House Hospice.

Since London North West Healthcare was formed in 2014 it has outsourced soft services to several suppliers, with Medirest working at Ealing Hospital. This is the first time these contracts will sit with one supplier.

Nigel Myhill, Director of Estates and Facilities, said: “We have taken the opportunity to bring the varying standards of these services under a single contract. This will improve the quality of the services we currently offer in patient meal choice, portering and cleaning standards while also achieving savings to help further improve the care and experience of patients. This has been done following a thorough tender exercise, supported by the London Procurement Partnership and with the involvement of many of our staff and patient representatives."


ISS to deliver FM at Ocado HQ

ISS is to provide an integrated service solution to Ocado at the new Head Office address in Hatfield. The services will include catering and hospitality, building maintenance services, cleaning, waste, energy and environmental management and health & safety management.

Ocado is the British online supermarket with no chain of stores. It does all home deliveries from its three UK distribution centres.


Whole Foods Market

Whole Foods Market (WFM), the upmarket retailer of food of the healthier kind (no artificial preservatives, colours, flavours, sweeteners or hydrogenated fat), has engaged TC Facilities Management to clean its eight stores within England.

There is one shop in Glasgow - and there were at one point 411 in the US and Canada. However, competition in the market both in North America and here has seen  WFM shares fall, stores close, huge job losses and a price slashing regime that includes low pay for nearly all employees.

Cosmin Tecuta, a Divisional Director at TCFM, said: “We are delighted to have been awarded this contract and to be given the opportunity to be considered part of the team at Whole Foods Market.”

WFM's more recent accounts show an upswing in the UK having lost £108 million in its ten years of trading. Pictured is one of its high profile stores

Article written by Brian Shillibeer


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