The Leading News & Information Service For The Facilities, Workplace & Built Environment Community

Tracker Ticks Tax and Timesheets

21 April 2017 | Updated 01 January 1970


Fire and security specialist Tecserv UK has installed an all-in-one vehicle tracking solution from mobile workforce management specialist BigChange across its entire fleet of vans.

After evaluating a number of providers, Tecserv UK chose the JourneyWatch system from BigChange combining real-time tracking of vans, separation of business and private mileage and an integrated driver mobile app that manages timesheets, expenses and gives feedback after each journey to encourage safe and responsible driver behaviour.

Tecserv UK has installed the new technology to help it enhance the round the clock service it provides to customers including the NHS, Marks and Spencer, Pinewood Studios, Harvey Nichols, The National Trust and construction industry clients such as Portakabin.

The JourneyWatch system gives all call-centre agents and planners instant visibility of the live location and progress of all company technicians. Integrated customer relationship management means that all customer sites are saved in the system, so that rather than just seeing the name of a street, operators can instantly understand which contact each engineer is visiting.

When responding to urgent reactive work, the system identifies available engineers in order of proximity together with information about their skills, qualifications and the type of vehicle and tools that they have available. This is supported by a variety of alerts such as automatic emails and text messages to drivers and management when vehicles travel on toll roads or enter the London congestion charging zone, ensuring fees are paid and fines not incurred. Alerts also highlight when vehicles have been stopped at a location for an excessive period of time.

Technicians use a dedicated private button in the vehicle to differentiate between business and private mileage. This is providing information that the payroll department can use for meeting HMRC reporting requirements. In addition, vehicle tracking data assists with verification of timesheets and overtime claims.

Picture: Tecserv UK has installed an all-in-one vehicle tracking solution

Article written by Robin Snow | Published 21 April 2017


Related Articles

Phishing, Crashing and Nicking - a Security Digest

The City of London Police’s National Fraud Intelligence Bureau (NFIB) is urging university staff to take preventative action following more than 100 reports from...

 Read Full Article
Taking the Bull by the Horns

An IoT scanner that is said to offer a powerful free tool for consumers that reveals connected devices that could be vulnerable to hackers is available from...

 Read Full Article
No Need to Wire Up

i2 Office operates an expanding number of business centres in prime city centre locations across the UK to suit all sizes of business and each i2 Business Centre also...

 Read Full Article
Listen, Do You Want to Know a Secret?

A major European provider of secure mobile systems, Sectra has been granted EU approval for the highest security level ever granted for a mobile device within the area....

 Read Full Article
On Trend - Can Hackers Turn The Heat Off?

Ken Munro of Pan Test Partners has written a blog - the original of which and more pictures can be accessed if you Click Here  Munro says he has found...

 Read Full Article
Top 10 IT Security Predictions for 2018

As the headline fact, blatantly states, we have the top ten IT security predictions - courtesy of Ian Kilpatrick.   1. Security blossoms in the...

 Read Full Article
Andromeda Strained - International Cyber Op Dismantles Botnet

On November 29, the Federal Bureau of Investigation, in close cooperation with the Luneburg Central Criminal Investigation Inspectorate in Germany, Europol’s...

 Read Full Article
Action Fraud Helpline Goes Live For Live Cyber Attacks

Action Fraud, the national fraud and cyber crime reporting centre, has launched a 24/7 live cyber-attack helpline. During its pilot since October 2016, Action...

 Read Full Article
NHS Seeks Friendly Fire Power In Cyber War

NHS Digital has announced (Nov 28) a £20m project to boost its ability to support the NHS with its data security - including making funds available to encourage...

 Read Full Article
Uber And The Cyber Nightmare Ride

In an unprecedented move, the National Cyber Security Centre has commented specifically on the Uber data breach - with a coded reference to the fact that Uber tried to...

 Read Full Article